真相很少是纯粹的,也从不简单。
树木的力量在于其根基,正如企业的力量在于其价值观。
信息是最重要的商业资产。掌握得越多,拥有的视角就越多,在竞争对手面前就越有可能发现常规模式和异常现象。所以要始终对进入企业的新鲜事物保持开放的态度,无论是新的人、新的经验,还是新的知识。
Human beings, viewed as behaving systems, are quite simple. The apparent complexity of our behavior over time is largely a reflection of the complexity of the environment in which we find ourselves.