我们做过价格弹性研究，答案总是我们应该提高价格。我们不这样做，因为我们相信--我们必须把这当作信仰的一篇文章--通过长期保持我们的价格非常非常低，我们会随着时间的推移赢得客户的信任，实际上这会在长期内最大化自由现金流。
We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.
最大的危险是不冒任何风险。
我们与孩子交谈的方式会成为他们内心的声音。
Adaptability is the most important trait for any business in today's fast-changing world.
保持饥饿，保持愚蠢
Those who can endure the worst blows of fate are often the strongest individuals.