文学的力量在于它能够让我们看到自己无法直接体验的生活。

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

一个好的侦探既听噪音，也听沉默。

Of all men's miseries the bitterest is this: to know so much and to have control over nothing.