The reality is: sometimes you lose. And you're never too good to lose. You're never too big to lose. You're never too smart to lose. It happens.

Quality is not something you can add on to a product or service. It must be built in from the beginning.

领导力的真正考验不是你在被关注时做什么，而是你在独处时做什么。

理解经济周期的关键在于理解冲击经济的本质。