客户忠诚度是通过一致性、质量和对他们需求的真诚承诺赢得的。
"The best stories are the ones that make you feel something."
独裁和真正的文学是不相容的。作家是独裁的天敌。
2013年:贝索斯致股东信《下放决策权以促进创新》
I don't think you can teach architecture. You can only inspire people.
It is on the strength of observation and reflection that one finds a way. So we must dig and delve unceasingly.