Systems have sub-systems and sub-systems have sub- systems and so on ad infinitum - which is why we're always starting over.

"The only way to do great work is to love what you do."

我们需要犯错的自由，承认错误的勇气，以及从中学习的智慧。

Efficiency is doing things right; effectiveness is doing the right things.

我对官方历史和个人记忆之间的空白感兴趣。

Change is hardest at the beginning, messiest in the middle, and best at the end.

"Sometimes I think that the only thing that connects us to the past is the present. Without the present, the past would be lost forever."