你不能只问顾客要什么,然后想法子给他们做什么。等你做出来,他们已经另有新欢了。
The most remarkable development of the last quarter of the twentieth century has been the revelation of enormous weaknesses at the core of the world's seemingly strong dictatorships.
The most important thing is to try and inspire people so that they can be great in whatever they want to do.