Understanding a question is half an answer.
理解一个问题就是答案的一半。
2003年：贝索斯致股东信《寄希望于通过为客户提供最大的价值，从而创造更长远的利润》
"Writing is a way to make sense of our place in history."
Sustainability isn't an option; it's our responsibility to future generations.
The most dangerous mindset in business is "This is how we've always done it."