The novel is a mirror that reflects not what is, but what could be.
I'm the walking dead, but I'm just a talking head, a zombie floating around but I'm never dead.
文学是一种抵抗的形式,一种对死亡和遗忘说不的方式。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.