We are not in the coffee business serving people, we are in the people business serving coffee.

"In painting, the hand must follow the eye, and the eye must follow the soul."

Leadership is about making others better as a result of your presence and making sure that impact lasts in your absence.

Facts are stubborn things; and whatever may be our wishes, our inclinations, or the dictates of our passion, they cannot alter the state of facts and evidence.