一个组织的客户服务质量决定了其客户忠诚度的质量。

这个世界会打击每一个人，但经历过后，许多人会在受伤的地方变得更坚强。

"Books are the plane, and the train, and the road. They are the destination, and the journey. They are home."

Much of what sophisticates loftily refer to as the "complexity of the real world” is in fact the inconsistency in their own minds.

小说中的每个角色都是对人性的某种实验。

I'm a lover not a fighter.

"Education is not just about filling minds with facts, but about lighting the fire of curiosity and critical thinking."

Agricultural research requires enduring loneliness and withstanding failures.