On marketing: "In the old world， you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world， that inverts."

A real decision is measured by the fact that you've taken a new action. If there's no action, you haven't truly decided.

艺术中没有规则，只有后果。

The act of writing is an act of hope, a belief that someone will listen.