The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.

你不能因为某件事困难就放弃。

最可持续的皮革是使用寿命最长的皮革，减少了频繁更换的需求。

The law isn't justice. It's a very imperfect mechanism. If you press exactly the right buttons and are also lucky, justice may show up in the answer.

On television， all subject matter must be presented as entertainment.

价格被遗忘后，品质仍被铭记。