Without sacrifice, there is no freedom.
"The beauty of literature lies in its ability to connect us, to make us feel less alone in the universe."
权力不是工具，而是一种关系。它存在于人与人之间，而不是人本身。
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.