The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

There's a phrase in Buddhism， 'Beginner's mind'.It's wonderful to have a beginner's mind.

写作很简单：你只需要坐在那里盯着一张白纸，直到额头上冒出冷汗。

毫无疑问，一个美丽女人的死亡是世界上最富有诗意的话题。

"Writing is a form of therapy; sometimes I wonder how all those who do not write, compose, or paint can manage to escape the madness, melancholia, the panic and fear which is inherent in a human situation."

领导力意味着为了更美好的明天而在今天做出艰难的决定。

译文：要成就大事，不应该去和众人谋划。