Strategy is not about predicting the future, but about preparing for it.

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.

The best thing about getting older is that you don't lose all the other ages you've been.

做出伟大工作的唯一途径就是热爱你所做的事。如果你还没找到，继续寻找，不要安于现状。