"Listening is an act of participation."

"Human behavior is the product of evolved psychological mechanisms that process information from the environment."

Quality is remembered long after the price is forgotten.

I don’t like to be put in a box. I’m always trying to do something different.

"It's not about gender, it's about the work."

The companies that survive will be those that put sustainability at the core of their strategy.

译文：只要真正发心改过，即使是积累了百年之久的大恶，也可以洗刷干净。就好像一个黑暗了千年的深谷，只要点亮一盏灯，积累千年之久的黑暗，就一下子都被除掉了。