The more you know, the more you realize you don't know.
The best way to understand a culture is to read its stories.
We are all exiles from someplace, even if it's from our own childhood.
有效性幻觉是一种认知错觉，指人在分析一组数据时高估了自己准确解释和预测结果的能力。
对于企业而言，糟糕的运作加上混乱的管理，结果常常是一笔糊涂帐。