The problem of quality management is not what people don't know about it. The problem is what they think they do know.
可持续性不仅仅是关于环境;它是为所有利益相关者创造长期价值。
It’s not the events of our lives that shape us, but our beliefs as to what those events mean.
The best time to plant a tree was 20 years ago; the second-best time is now.
永远不要停止质疑如何改进事物。