如果你不倾听客户的声音,你就已经落后了。
当一扇幸福的门关起的时候,另一扇幸福的门会因此开启,但我们却经常看这扇关闭的大门太久,而忘了注意到那扇已经为我们而开启的幸福之门。
The web is a way of connecting people in a meaningful way, a way that was not possible before.
When you measure success only in quarterly profits, you miss the bigger picture.