变得如此优秀，以至于他们无法忽视你。

"We are all broken, that's how the light gets in."

"The world is full of monsters with friendly faces."

Investing in employee training isn't an expense—it's the foundation of quality and operational excellence.

——《致鲁赛尔函》（1906年11月8日）

伦理学和美学是一体的。