Innovation is not just about creating new products; it's about rethinking the entire process to deliver value in ways no one else has imagined.
It is human nature to think wisely and act foolishly.
We innovate by starting with the customer and working backwards. That becomes the touchstone for how we invent.
He might be...a bit on the slow side, but my boy Forrest is going to get the same opportunities as everyone else. He's not going to some special school to learn how to retread tires. We're talking about five little points here. There must be something can be done.