如果你不害怕，你会做什么？
Zero Defects is a management standard aimed at the prevention of defects by focusing on the prevention of errors.
And when you’re down in the hole， when that moment comes， it’s really okay to feel bad for a little while. Give yourself time to mourn what you think you may have lost but then here’s the key， learn from every mistake because every experience， encounter， and particularly your mistakes are there to teach you and force you into being more who you are. And then figure out what is the next right move.
People are curious. A few people are. They will be driven to find things out, even trivial things. They will put things together, knowing all along that they may be mistaken. You see them going around with notebooks, scraping the dirt off gravestones, reading microfilm, just in the hope of seeing this trickle in time, making a connection, rescuing one thing from the rubbish.