The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

Stay the course. No matter what happens, stick to your program.

一本好书是我生命中的一个事件。

The energy transition requires both technological breakthroughs and systemic innovation.

言语是灵魂的镜子。

The most important thing is to be true to yourself.