But the old man thought only of his steering and his great tiredness. He had gone out too far and the sharks had beaten him. He knew they would leave him nothing but the stripped skeleton of his great catch.

"I think that my job is to observe people and the world, and not to judge them. I always hope to position myself away from so-called conclusions."

Success in business comes from understanding the customer better than anyone else.

成为一体，团结一致是伟大的。但尊重差异的权利可能更伟大。

I've learned that you can't please everyone, and that's okay.

Quality is not a buzzword; it is a way of life.