我们都是自己故事中的英雄。
我不是那种会让对我城市的爱减少的人。
The first step in quality improvement is to understand what the customer really wants.
在你20多岁的时候，是开始投资你人际关系的最佳时机。
"Writing is a way of talking without being interrupted."
Quality is not an act, it is a habit.