The best performance improvement is the transition from the nonworking state to the working state.
Insight is the sudden comprehension of the relations among the parts of a problem.
The best way to find out if you can trust somebody is to trust them.
我们随身携带着我们的历史,在我们的骨头和血液里。
True innovation comes from listening to your customers and having the courage to act on what you hear.