I believe you have to be willing to be misunderstood if you're going to innovate.
Courtesy costs nothing. Lower the toilet seat after use. Let the people in the elevator exit before you enter. Return shopping carts to their designated areas. When you borrow something, return it better shape (filled up, cleaned) than when you got it.
创新不仅仅是创造新产品,而是重新构想我们如何解决问题。