Your most unhappy customers are your greatest source of learning.
Leadership is about empowering others to achieve their best, not just giving orders.
The best way to be successful is to never give up.
To create is to resist—to resist silence, to resist forgetting.
每棵树都讲述一个故事;我们的职责是确保这是一个关于重生而非毁灭的故事。
The best leaders are those who listen more than they speak.