"Memory is a strange thing. It doesn’t work like I thought it did. It’s not a film you can replay. It’s more like a story you tell yourself, and the story changes every time."

管理首先是一种实践，艺术、科学和工艺在此交汇。

要快乐，我必须拥有我的书和一片天空。

The function of a system of hypotheses is to warn us beforehand what will be our experience—to enable us to make accurate predictions.

Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.