客户满意度应该始终是每个决策的核心。
I've always been drawn to characters who are strong and independent.
如果一个人已经觉悟,他就是那唯一的存在,且一直都是。他无法描述那种状态,他只能成为那样。
创新是将变化视为机会而非威胁的能力。
Know what you own, and know why you own it.