You have to believe in yourself when no one else does.
When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
"In quantum mechanics, the act of observation changes the system being observed."
The true measure of success is how we uplift the communities where we operate.