优秀的面包师不只是遵循食谱;他们理解食谱。
当你倾听最接近问题的人时,才能做出最佳决策。
仅仅做到我们的最好是不够的,有时候我们得达到要求。
承认规则作为一种社会事实存在。
我们都是破碎的,这就是光进入的方式。
Focus on directions rather than destinations. Who knows their destiny? But maintain the right direction and you’ll arrive at where you want to go.
The details are not the details. They make the design.
Thought is the most difficult task, which is why so few engage in it.