I’m not afraid to take a step back if it means I can take two forward.

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

你创造的世界越真实，观众就越会被吸引进去。

我不让任何人夺走我的希望。