The customer's voice is the most important sound in any business.

想象反事实的能力是区分人类和机器的关键。

I think that the most important thing is to be grateful for what you have.

Take long walks in stormy weather or through deep snows in the fields and woods, if you would keep your spirits up. Deal with brute nature. Be cold and hungry and weary.

建筑师必须为感官设计，而不仅仅是眼睛。