质量不是你可以添加到产品或服务上的东西。它必须从一开始就内置。
关键是设定现实的客户期望,然后不仅要满足它们,还要超越它们——最好是以意想不到和有益的方式。
Collaboration across industries is the only way to solve complex challenges like climate change.
The steel industry is a reflection of a nation's economic strength.
Lock up your libraries if you like; but there is no gate, no lock, no bolt that you can set upon the freedom of my mind.