The meaning of "knowing" has shifted from being able to remember and repeat information to being able to find and use it.

我们生来都是疯子。有些人一直如此。

The single biggest problem in communication is the illusion that it has taken place.

The quality of an organization's processes determines the quality of its products and services.

年轻时，你以为会有很多人能与你产生共鸣。后来你才意识到，这种情况一生只会发生几次。