Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.

A world without books is a world without light.

对上帝的观念越强大和生动，它将越影响我们的生活和性格。

The universe will change if you bring up your children, in behavioristic fashion, to be unafraid.

人生最难的是知道该跨过哪座桥，又该烧掉哪座桥。

生存的规则永远不会改变，无论你是在沙漠还是在竞技场。