一个好的抽象是捕捉概念的本质方面，同时忽略无关的细节。

【释义】：言论应有明确的主旨，行动应遵循一定的方法，亲近他人一定要有恰当的方式。

Your most unhappy customers are your greatest source of learning.

The true measure of a company's success is not just its financial performance, but its contribution to society.

We must balance short-term profits with long-term sustainability.