一个组织的流程质量决定了其产品和服务的质量。
2002年:贝索斯致股东信《同时提供领先世界的用户体验,和价格最低的产品》
我表演不是为了逃避现实。我表演是为了更好地理解它。
I always thought I wanted to play professionally, and I always knew that to do that I'd have to make a lot of sacrifices.