Quality is not a department; it is a responsibility of everyone in the organization.
The market is always right, but it doesn't always reflect the true value of a company.
Buying tools: Start by buying the absolute cheapest tools you can find. Upgrade the ones you use a lot. If you wind up using some tool for a job, buy the very best you can afford.
事实是,我们都能够做出可怕的事情。但我们也能表现出极大的善意。