客户的忠诚是赢得的，而不是给予的。

The greatest happiness is to transform one's feelings into action.

"The only way to do great work is to love what you do."

(Physics is) a good framework for thinking....Boil things down to their fundamental truths and reason up from there.

在这个不断试图改变你的世界里，做你自己是最大的成就。

Enjoyment appears at the boundary between boredom and anxiety, when the challenges are just balanced with the person’s capacity to act.