I don't need a spotlight. I am the light.

一个组织的流程质量决定了其产品和服务的质量。

I don’t write for an audience. I write for myself.

绩效标准必须是零缺陷。不是“差不多就行了”。

We have not yet learned to think, but we are learning.

Innovation is not just about technology; it's about changing the way we think and operate.