Quality is not a trend; it is a tradition.
Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.
解释:空有虚名而无实际行动的人,必然会招来人们的怨恨。
Our lives begin to end the day we become silent about things that matter.
2012年莫言诺贝尔文学奖演讲稿