在亚马逊的经营上，有三大想法我们已经坚持了18年，它们是亚马逊成功的原因：客户至上、创新和耐心。

"The best way to predict the future is to invent it."

"The only way to deal with an unfree world is to become so absolutely free that your very existence is an act of rebellion."

在危机中，首要任务是止血。

You can never know anyone as completely as you want.

我们内心都有意想不到的潜力，当生活考验我们时才会显现。

在商业中，如果你不前进，你就在落后——可持续性现在是进步的方向。