患者的声音应该永远是房间里最响亮的。

领导力在于创造一个愿景，然后赋予他人实现它的能力。

The more you take responsibility for your past and present, the more you're able to create the future you seek.

"Books are the quietest and most constant of friends; they are the most accessible and wisest of counselors, and the most patient of teachers."

成功不在于成为最好的，而在于始终如一地为客户提供质量和价值。

The essence of power is not in its strength, but in its ability to influence.