一个组织的客户服务质量决定了其客户忠诚度的质量。
解释:闭目塞听,不去思考,不登高博览远望的人,和死人是一类的啊!
The only way you can write the truth is to assume that what you set down will never be read.
Sometimes the hardest part of the journey is believing you're worthy of the trip.