It is only through enforced standardization of methods, enforced adoption of the best implements and working conditions, and enforced cooperation that this faster work can be assured.
只有通过强制执行方法的标准化、强制执行最佳工具和工作条件的采用以及强制执行合作，才能确保更快的工作。
挑战是伪装的机会；用勇气和智慧拥抱它们。
Your most unhappy customers are your greatest source of learning.
The computer is the ultimate polluter: its feces are indistinguish- able from the food it produces.
最好的企业建立在信任之上——对你的团队、产品和客户的信任。