商业的成功不仅来自于了解你的客户，还来自于了解他们所生活的世界。
Success in business comes from understanding not just your customers, but the world they live in.
It is remarkable how much long-term advantage people like us have gotten by trying to be consistently not stupid, instead of trying to be very intelligent.
持续改进不是目的地，而是一场永无止境的旅程。
Escribir es una forma de explorar los límites de lo posible.
没有人天生就是完整的：正是通过在世界中的自我体验，我们才成为现在的自己。