消费者的信任建立在透明度和一致性之上；永远不要妥协其中任何一点。
Consumer trust is built on transparency and consistency; never compromise on either.
如果你对我不好，我就会写一首关于你的歌，而且对你来说不会是什么好歌。
我和任何人一样。会受伤，会流血，也容易感到尴尬。
I think we have gone through a period when too many children and people have been given to understand 'I have a problem, it is the Government's job to cope with it!' or 'I have a problem, I will go and get a grant to cope with it!' 'I am homeless, the Government must house me!' and so they are casting their problems on society and who is society? There is no such thing! There are individual men and women and there are families and no government can do anything except through people and people look to themselves first.
真相往往隐藏在显而易见之处。
人需要经历痛苦。经历痛苦后，人就会变得强大。