消费者的信任建立在透明度和一致性之上；永远不要妥协其中任何一点。
Consumer trust is built on transparency and consistency; never compromise on either.
存在的本质即是平静。我们所需要做的就是保持安静。
With a library you are free, not confined by temporary political climates. It is the most democratic of institutions because no one - but no one at all - can tell you what to read and when and how.
真正的力量在于控制自己，而非他人。
The best way to learn about poverty is to go out and talk to the poor themselves.